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Returns and Exchanges

Returns & Exchanges

At Paddy O Furniture, we take great pride in the quality and craftsmanship of our furniture. Attention to design details, materials, and construction is always at the forefront. Every item in our collection is carefully inspected before leaving our distribution center. We encourage you to also inspect the furniture upon receipt of your purchase. In the event that damage occurs in transit, or if you discover any defect in manufacture, please contact us at (623) 516-0123 x8099.

 

Likewise, if you are not satisfied with your stock furniture purchase for any reason, please contact us within that same 7-day window. (Special Order and Custom upholstery items, returns and exchanges are limited to transit damage or manufacturing defect.) If contacted within that 7-day window, we will arrange a pick-up of the items and will accept a return provided the return is completed within 90 days of delivery.

 

Upon return, your merchandise will be inspected. Appropriate exchanges, credits and refunds will be issued for the purchase price of the item(s) and for any taxes due to be refunded in accordance with applicable state law. Shipping and handling charges are nonrefundable, and return shipping or pickup fees may apply. In addition, in certain circumstances, a usage or restocking fee also may apply. Orders eligible for cancellation will be refunded in the original form of tender.

 

Cancellations

Special Orders & Items stocked in Paddy O’ Furniture’s warehouse can be canceled if Paddy O’ is notified within 24 hours of order placement. After 24 hours but before delivery, a special orders & Items stocked in Paddy O’s warehouse can be canceled after a 30% cancellation fee is paid.